Effective Management in the Public Servi

Priority Reg: MIA and MPA. The course is designed to introduce you to the field of public management. It is a practical course, organized around the tools managers may use to influence the behavior of their organizations. The course also discusses the political environment in which public managers must interact. This course serves as an introduction to management in government and in the non-profit and private organizations that contract with and/or partner with government to provide public services. Lectures, cases, discussions and group projects focus on an array of management tools that help managers implement public policy and deliver critical services. While many examples come from the instructor's experience in New York City and US state and federal agencies, numerous comparative cases and projects from Asia, Latin America and Europe are used to discover best practices, common challenges and the impact of culture on organization behavior. The course will be valuable to those expecting a career in large, complex organizations, either as a manager or a policy advisor. A laboratory section focuses on assigned readings and case studies, provides more opportunities for student discussions and brings in prominent guest speakers from multiple sectors.