| Course Description |
Interpersonal Dynamics: Collaboration, Facilitation and Reflective Practice
develops students’ capacity to act as reflective practitioners of
collaborative conflict resolution. Building on theories presented in
Introduction to Negotiation, the course provides students with many
opportunities to understand the interpersonal dynamics of conflict and to
practice the skills of negotiation, mediation, and facilitation.
To intervene as skilled practitioners, conflict-resolution professionals
need to understand how their worldview shapes the lens through which they
view and respond to conflict. Likewise, they need to grasp their
counterpart’s worldview and understand how the dynamics of these differing
narratives influence both sides’ perception, emotions, and responses. As a
result of their reflective practice, students can learn to make more
strategic choices as negotiators, mediators, and facilitators.
Students bring their own unique experiences, insights, and communicative
strengths to the learning process. This course seeks to build on these
contributions, providing (1) tools for deepening self-awareness as a means
of advancing connection to others, (2) opportunities for strengthening
their face-to-face communication skills as negotiators and as mediators,
and (3) techniques for developing their skills as third-party facilitators.
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