Human-Centered Design for Data-Driven St

Within this course, students will explore how practices from human-centered design (HCD) can be applied to the end-to-end data science workflow—problem (use case) definition, data collection & preparation, data exploration, data modeling, and communicating and visualizing the results— in order to build trust in data that is used to drive strategy and decision making and impact organizational change. Students will learn about fundamental human values and how methods from the behavioral sciences and HCD can inspire ethical use of data to drive strategy and change in the modern, data-driven workplace. Students will understand how keeping “humans in the loop” is beneficial, and they will develop a critical eye for assessing whether the data they rely on to make decisions at work is human-centric, particularly as we become more reliant on data science and artificial intelligence (AI) technologies to inform our insights, strategies, and decision making at work.

Content & Goals: Through hands-on, project-based work, students will work individually and in project teams to practice designing human-centric information and communication experiences, leveraging audience-focused data visualizations and storytelling techniques to drive a strategic workplace objective, motivating leaders and employees into action to create traceable organizational impact that benefits people. Students will have an opportunity to practice their writing and presentation skills through practical course assignments.

Logistics: This graduate-level elective course is designed for students in Information & Knowledge Strategy but is open to other students at Columbia University. This course would be relevant to students studying management and technology more broadly. The course will be delivered in person on Columbia’s campus during the spring semester.

No prerequisites.